BBVA Compass

  • CONSUMER ASSET SUPPORT SPECIALIST

    Job ID
    2018-119072
    Site Name
    AL-BIRMINGHAM-HOMEWOOD ADMIN CENTER
    Category
    MORTGAGE OPERATIONS
    Work Location
    US-AL-HOMEWOOD
    FLSA Status
    NON-EXEMPT
    Type
    FULL TIME
    EOE Statement
    Equal Opportunity Employer - Minority/Female/Disability/Veterans.
  • Overview

    At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.

    Responsibilities

    At BBVA Compass, the Consumer Asset Support Specialist provides administrative support to the mortgage processing teams.  This position contributes to quality efforts of the Real Estate Secured Lending units through team orientation and focused excellence in achieving organizational service goals and quality standards. 

     Essential Functions

    1. Works with processing teams to request, collect, review and document the receipt of the supporting documentation required for real estate secured loans.
    2. Provides best in class service to both the prospective borrower(s) and the processing teams by delivering consistent and timely feedback throughout the lending process.
    3. Maintains strict adherence to all compliance and regulatory requirements as well as department policies and procedures.

    Qualifications

    Meet credit history and criminal background requirements associated with Nationwide Mortgage Licensing System and Registry registration process, to include FBI fingerprint criminal history and review of credit report.

     

    Required Qualifications 

    1. High school diploma or equivalent is required; Associate’s or Bachelor’s Degree preferred.
    2. Computer literate with experience using Microsoft Office, Google Mail and other software and applications.
    3. Capable of effectively communicating information in a professional manner to customers and internal partners.
    4. Able to maintain confidentiality and exercise discretion in the evaluation of information and actions taken.
    5. Detail oriented and results-focused, able to organize and prioritize actions to achieve objectives.
    6. Able to work successfully within a collaborative environment to meet deadlines and departmental goals.

     Preferred Qualifications

    1. Bilingual; English/Spanish.

     

    Working Conditions

    1. This job has no unusual physical requirements; nearly all work is performed in a climate-controlled indoor facility.
    2. This job requires manual dexterity, frequent sitting, the ability to view printed or electronic information and the ability to communicate verbally, in-person or on the telephone.
    3. This job occasionally requires standing and walking and on rare occasions, may require the ability to balance, bend, stoop, kneel, climb stairs or lift and carry up to 25 pounds.
    4. Work volume can be unpredictable.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.