Open and sort incoming mail and interdepartmental correspondence. Includes sorting and filing of completed documents returned from clients and Investment Operations; maintaining a central file of all Mutual Fund and Annuity statements, resolving reason for returned mail items, and sorting and routing of Officer’s daily commission and activity reports.
Accept buy and sell orders over phone for Liquid Asset Account and Alliance Money Market Accounts. This includes verifying availability of money on sell orders and trading authority of person calling in trade.
Resolve purchases and sales related problems discovered on the Money Line Report from the computer system. Includes communication with Investment Officers and Investment Operations to discover error and follow-up to insure the resolution.
Administration of retainage/escrow accounts, including preparation of agreements, new account documents, receipts and disbursement as directed by authorized party.
Assist Investment Officers with the preparation of sales presentations and periodic reviews for clients which includes gathering appropriate support documents i.e., prospectuses and approved sales material.
Assist Investment Officers with documentation requirements, including transaction posting in client books, attaining proper documentation for any changes to an a client’s account i.e. settlement instructions for purchases and disbursements; address changes; account updates; and objective changes.
Provide back-up for other Sales Assistants in all aspects of their positions, within licensing constraints.
Maintain all sales material in ‘proper audit condition’. Includes attaining current prospectus for approved funds and discarding outdated prospectuses; attaining NASD approval letters on any sales material requested by Investment Officer, assuring only current material is in house; maintaining a supply of all sales material to ensure compliance.
For those Sales Assistants holding a Series 6 or 7 license, accept buy and sell orders for securities as well as answer customers’ questions regarding these securities. This includes giving quotes and discussing the specifics of different securities, complying with securities regulations and sound banking practices at all times.
Must use sound judgment in dealing with Investment Officers and clients. Assure that compliance with securities regulations and sound banking practices are followed. Alert manager of deviations from these regulations.
Assure compliance with applicable security regulations and safe, sound banking practices by attaining a strong working knowledge of trading policies and procedures.
Must meet credit history and criminal background requirements associated with Financial Industry Regulatory Authority registration process, to include FBI fingerprint criminal history, review of credit report, civil litigation, liens, and other public records.
Requires 5+ years of experience in the securities industry. Sales support and brokerage is desirable.
For those accepting orders and discussing securities a Series 6 or 7 license is required.
Must exhibit strong attention to detail and high degree of accuracy.
Must demonstrate problem-solving skills.
Must be familiar with use of Lotus Smart Suite or comparable system. Ability to use PCs effectively, reading screens and operating keyboards.