Do you have retail banking experience or are you a seasoned financial sales representative seeking an exciting opportunity with a dynamic organization? Are you a team player who’s willing to step up to get the job done? Do you take pride in delivering an exceptional client experience and enjoy working towards common goals, both as an individual and part of a team? If this describes you then you might just be our next Telebanking Rep, Inbound.
The Telebanking Rep, Inbound, is responsible for building and strengthening relationships with our customers in order to maximize the sales of retail bank products. Client contact is made primarily through inbound telephone calls and e-mail.
Job Family Levels
Education & Experience
Under close supervision, performs varied duties and assignments.
Knows fundamental concepts, practices and procedures required for position, with awareness of related positions. Resolves routine questions or problems, referring complex issues to higher level.
High-school diploma or equivalent, plus a minimum of one year of sales experience. May substitute a college degree for experience at this level.
Under general supervision, performs essential functions and fulfills direct responsibilities. Seeks guidance from more experienced analysts on unusual matters.
Has a well-developed knowledge of the concepts, practices and procedures of a particular area of specialization as well as related fields and their effect on own area. Refers to policies and procedures in the evaluation and resolution of issues.
High-school diploma or equivalent, plus a minimum of three years of sales experience, at least two of which include retail bank products.
Independently performs essential functions and fulfills direct responsibilities.
Possesses and applies a broad knowledge of the principles, practices and procedures required for position to the completion of difficult assignments. Applies policies and procedures and also considers precedent to situations in the evaluation and resolution of issues.
High-school diploma or equivalent, plus a minimum of five years of sales experience, three of which include retail bank products.