BBVA Compass

Operations Coordinator I

Job ID
2017-111764
Site Name
AL-BIRMINGHAM-BIRMINGHAM SERVICE CENTER
Category
ENGINEERING
Work Location
US-AL-BIRMINGHAM
FLSA Status
NON-EXEMPT
Type
FULL TIME
EOE Statement
Equal Opportunity Employer - Minority/Female/Disability/Veterans.

Overview

At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.

Responsibilities

What will you be doing?

 

Assist with inquiries, research requests, issues, escalations, and FAQs from BBVA Compass bank wide business partners. Employee will use established tools to collect, track and trend all incoming issues and inquires. Will work closely with Engineering Operational areas to assist internal business partners. 

Qualifications

What you will bring:

  • Excellent verbal and written communication & interpersonal skills. 
  • Customer Service experience. 
  • Ability to interact and support business partners in all levels of the bank. 
  • Ability to work in a team environment that colloborates with various departments within and outside of Engineering Operations. 
  • Must display a friendly and helpful attitude with the ability to positively interact with clients and team members. 
  • Detail oriented, organized, and effective time management skills. 
  • Three to five years Operation experience. 
  • Ability to work under pressure, multi-task, and with operational deadlines. 
  • Flexible Schedule Anytime between 7:00 AM - 7:00 PM Mon - Fri

Preferred:

  • Previous experience with Vault Services

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