At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.
Supports Business Development efforts by managing/executing various campaign related functions and customer journey development in multichannels for Consumer/Small Business Banking/WMG. Actual duties involve different campaign stages from inception, audience building, channel enablement to post campaign tracking, analytics and reporting/dashboard for performance evaluation. Candidate will take part in optimizing customer contact strategy and journey mapping to improve overall customer experience. He or she will assist in deriving sound campaign strategy leveraging advanced data mining technique and campaign tools such as Unica and Sales Force Marketing Clouds. Candidate will be responsible for identifying data and work flow improvement opportunities to enhance the existing campaign operations. The position will manage a small team of professionals as assigned.