BBVA Compass

Sales & Service Advisor - Universal Banker - Grand Terrace, CA

Job ID
2017-110367
CA-SAN BERNARDINO CO-GRAND TERRACE
Category
RETAIL BANKING - BRANCH
US-CA-GRAND TERRACE
FLSA Status
NON-EXEMPT
Type
FULL TIME
EOE Statement
Equal Opportunity Employer - Minority/Female/Disability/Veterans.

Overview

At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.

Responsibilities

The Sales and Service Advisor (SSA) is a hybrid Branch Associate/Financial Sales Advisor position that’s primary responsibility includes selling bank products and services both inside and outside the branch, conducting teller transactions and managing the lobby. They will serve as a Branch Associate during high traffic hours to ensure an exceptional customer experience and will focus on sales during non-peak hours to maximize sales production.

Qualifications

1. Meet credit history and criminal background requirements associated with Nationwide Mortgage Licensing System and Registry registration process, to include FBI fingerprint criminal history and review of credit report. 2. Customer service and cash handling experience required. 3. High school diploma required; college degree preferred. 4. One year of retail banking experience with a focus in sales preferred (SSA I); Two years of retail banking experience with focus in sales preferred (SSA II). 5. Excellent oral and written communication skills. 6. Must exhibit a very professional and helpful attitude along with the ability to interact positively with customers and co-workers. 7. Demonstrate ability to identify customer needs and implement an effective solution in a rapidly changing environment. 8. Must be able to meet deadlines and pressure to attain banking center sales while delivering an excellent customer experience. 9. Demonstrate proficient computer skills. 10. Must have assertive communication skills along with a focus for sales. 11. Must be able to lift up to 50 pounds throughout the day. 

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