BBVA is one of the 10 largest banks in the world, and is increasingly recognized as a leading global innovator in the banking industry. Since early 2014, the organization has undergone a holistic digital transformation, re-focusing the bank’s products and services on the customer. BBVA is deeply committed to delivering truly human-centered experiences across its global footprint.
The newly-created Global Customer Solutions team is the champion for BBVA´s customer-centered strategy and is building a world-class team of digital talent to envision, design, and deploy a comprehensive set of radically differentiated experiences across the entire customer lifecycle. BBVA´s unique and authentic commitment to be “transparent, clear, and responsible” with all its stakeholders is the philosophical foundation that supports and accelerates the team's customer experience work.
At BBVA Compass, we’re working to make banking better for everyone. That’s where you come in. We’re looking for smart, team-oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience.
Learn more below.
What will you be doing?
The Copywriter III role is a key contributor on the design team and is responsible for creative and technical copywriting on multiple projects as well as project, resource and stakeholder management. This role maintains brand, voice, and design integrity while supporting our creative teams to execute designs and concepts across multiple digital deliverables.
Communication: Excellent written and verbal communication skills. Ability to fluently communicate in the vernacular of Design, Business and Technology and effectively translate between the three. Must be fully bilingual (written and verbal) in both English and Spanish.
Collaboration: Ability to build on the ideas of others and facilitate ideation, rather than enforcing own opinions. Works cooperatively as part of a team. Works alongside, as opposed to working separately or competitively. Builds and maintains effective working relationships with a wide range of people.
Strategic & Analytical thinking: Ability to see the bigger picture, spotting patterns and facilitating cohesion across products and services. Ability to consider the bigger picture -‐ including business and technical considerations -‐ when reaching a decision.
Demonstrates clear rationale for decisions. Ability to rationally critique or analyze ideas/products/prototypes.
Drive: Committed to achieving goals. Takes the initiative to go the extra mile. Motivated and driven to succeed and to develop own knowledge/skills.
Flexibility: Ability to adapt and respond positively to change. Uses feedback to develop abilities and is open to trying a different approach.
Customer & Landscape Awareness: Awareness of the technology landscape, the overall capabilities of various platforms and multi-platform design. Keen interest in keeping abreast of what’s happening elsewhere in the Financial sector, and bringing in new ideas wherever relevant. Dedication to excellence in overall customer experience.
Travel: The position is based in Dallas, TX and travel (approximately 25%) will be required to stay in communication with our teams and customers across the US and in other regions.
What you will bring: