The Corporate Citizenship & Reputation team focuses on supporting business development, achieving outstanding compliance with the Community Reinvestment Act (CRA), elevating the brand, increasing customer loyalty and supporting the community by building and managing BBVA Compass’ reputation as an outstanding corporate citizen. Corporate Responsibility and Reputation directs and manages the BBVA Compass Foundation and the Community Giving program, Employee Involvement (Giving and Volunteerism), Financial Education, Diversity & Inclusion, and the Environment and Natural Resources programs. The department produces an annual corporate responsibility report for the bank, manages the national relationship strategy for key community partners and is responsible for managing the company’s reputation.
The Role and Responsibilities:
The Corporate Citizenship & Reputation Director will be responsible for managing community giving, employee giving and employee volunteerism programs, ensuring CRA compliance in these programs and increasing their integration with the bank’s Marketing and Communications departments. The director also oversees sustainability reporting and the production of the annual corporate responsibility report, acts as the department’s external affairs leader, manages the company’s response to activists/crisis situations, manages a national community advisory board, manages reputation risk, and spearheads the framework for the bank’s diversity and inclusion efforts for positive community outcomes. This position also serves as a Program Officer for the BBVA Compass Foundation, responsible for managing Community Giving with assigned national and local relationships.