At BBVA, we’re working to make banking better for everyone. That’s where you come in. We’re looking for smart, team-oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience.
Learn more below.
What will you be doing?
Provides management direction to the Fraud Quality Assurance (QA) team to ensure fair customer treatment, appropriate controls and execution of the bank's strategic business objectives in an efficient and effective manner. Reviews and monitors bank policies and procedures to ensure compliance with federal and state banking regulations. Oversees staffing to assure continuity, innovation and effectiveness in support of the bank's operational functions. Effectively complies with laws and regulations applicable to the operational and support functions. Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
PRIMARY RESPONSIBILITIES/ DUTIES:
What you will bring: