BBVA Compass

PRODUCT MANAGER II

Job ID
2017-107985
AL-BIRMINGHAM-BIRMINGHAM SERVICE CENTER
Category
BUSINESS DEVELOPMENT USA
US-AL-BIRMINGHAM
FLSA Status
EXEMPT
Type
FULL TIME
EOE Statement
Equal Opportunity Employer - Minority/Female/Disability/Veterans.

Responsibilities

Future of Banking

At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience.

 

Learn more below.

 

What will you be doing?

The Digital Product Manager II is passionate about creating amazing customer experiences.  Driven to improve the lives of our clients by creating phenomenal digital experiences that give clients control over their financial lives. In this position, the Digital Product Manager II collaborates in the creation of products and services from existing ideas and helps to develop new ideas based on industry experience and feedback from clients and stakeholders. This position will collaborate with Design and Technology teams to develop new product opportunities, utilizing human-centered design processes and product development methodologies.
The Digital Product Manager II collaborates in the integration and delivery of solutions required across the bank’s electronic channels (Online, Mobile, ATM and Telephone) to satisfy the banking need of our Small Business, Consumer, and internal Innovation customers.  As a member of the Digital Channels team, this position will work closely with Agile teams to guarantee the on-time delivery and ensure the adequate implementation of the designs.

 

  • Driving a solution set across development teams (primarily Development/Engineering, and Design) through market requirements, product ideation, development, testing and launch. Design the solutions and fulfills the requirements from Digital Channel Management initiatives by delivering the experience the bank requires. This group will work closely with the User Experience (UX), Channel Experience teams, Scrum Master, Product Partner, UI developers, IL developers and IT testers as a team to deliver the most effective, quality solutions, on time and achieving the budget goals. 
  • Creating and executing the appropriate test cases to ensure that the new product has met the required goals and quality defined before the project. Create and share with the organization the User Acceptance Test assessments before publish the product to the customers. Listen to the customers after the product is released and learn and adapt the products to these necessities.

Qualifications

What you will bring:

  • Participates in the daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.
  • Collaborate with the Digital Channel Development areas that support the goals and objectives of transformation, LOB and segment goals.
  • Work with marketing communications to write the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. You will also serve as the internal and external evangelist for your product offering, occasionally working with the sales channel and key customers.
  • Work with an engineering counterpart to define product release requirements.
  • Identify and recommend improvement opportunities for the digital channels with a goal of exceeding competitor are banking products.
  • Oversee business rule and use case development for new and expanded banking services and features across all electronic channels.
  • Define and elaborate detailed requirements for the fulfillment of business requirements from Digital Channel Management.
  • Collaborate in the user experience design of the solutions proposed with the interaction design.
  • Ensure all banking services across the digital channels meet consumer and business regulations, laws and policies.
  • Work directly with Digital Channel Management, Legal, Risk, Regulatory Compliance and Security Program Managers to ensure the digital channels are safe, secure, and in compliance, yet remain a system that provides a good user experience to the customer

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