BBVA Compass

Product Manager - Healthcare Receivables

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At BBVA Compass, we’re working to make banking better for everyone. That’s where you come in. We’re looking for smart, team-oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.


BBVA is currently seeking a Healthcare Product Management Specialist, who will assist in the strategic product management support of the organization's healthcare goals and market needs. The successful candidate should have a technical background that includes knowledge of healthcare billing operations and revenue cycle management, privacy and security policies, and general accounting skills. He/she should be capable to troubleshoot, handle initial and escalatied issues, document and build support issue and resolution knowledgebase, and support general payment strategies.

The newly created role will assist with the responsibility for both product development and day-to-day product management of the healthcare revenue cycle management product set. The role will require a base knowledge of the core Treasury Management/receivables products/platforms inclusive of Wholesale Lockbox, Wholetail/Retail Lockbox, Remote Deposit Capture, Consolidated Receivables and the like. The role is based on the mastery and execution of all elements of product management inclusive of strategic planning, product development and enhancement, pricing, promotion, profitabilty, distribution, vendor management, internal training, sales strategy, sales/market liason/coordination, competitive/industry intelligence, and the like successfully driving revenue and market share for the receivables business line. And the role is based on indepth knowledge of the healthcare industry and its challenges. The role connects industy knowledge with the understanding of clients' need for optimizing working capital.


Key Tasks: 


  • Meets product profit and growth goals.
  • Assists in the evaluation of market trends, product development, product position, and pricing philosophy; support products offered to healthcare banking clients.
  • Recommends enhancements to product line to stimulate sales and meet objectives; and supports existing and future healthcare product offerings.
  • Remain knowledgable on regulations relative to healthcare, e.g. HIPAA, etc.
  • Assists with and directs training and on-boarding of new clients.
  • Proactively works with Sales (Relationship Managers and Treasury Management Officers) to maximize sales probability as needed.
  • Develop both high level and detailed business requirements for new products and enhancements to existing products.
  • Work closely with project management resources to successfully effectuate the development and implementation of the new products and enhancements.
  • Coordinate and guide outside vendors as to the needed elements on the vendor product roadmap* Mitigate inherent risk with outside vendors by tightly managing contracts and instituting other risk mitigation measure
  • Maintain in-depth knowledge of competition including trends, governmental impacts, structure, etc.
  • Actively manage pricing, profitability and margin.
  • Work closely with internal operational and other business partner units.
  • Create compelling collateral and marketing programs.
  • Manage all go-to-market activities, pricing, product development and enhancement, profitiability and life cycle.
  • Bring innovative and highly competitive products to market.




  • Minimum 6 years of Product Management experience from a major financial institution within Treasury Management arena, with a high degree of comfort with technical and digital offerings.
  • Minimum 3 years Product Management in a major financial or healthcare institution in healthcare revenue industry

  • Bachelor's degree, or equivalent work experience. A MBA is preferred.
  • Individual should possess: excellent verbal and written communication skills, excellent organizational skills, experience in vendor management and contract negotiation, teamwork skills, client focus, creative thought processes, strategic and external focus, strong leadership skills. As well, the individual will be tasked with responsible for other products and verticals as assigned and/or necessary and for gaining knowledge on industry specific Treasury Management needs. Further, the individual will be responsible for other duties as assigned by manager.


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